What We Collect and Why We Use It
When you open an account with us, we collect the information needed to verify your identity and process your transactions — this includes your name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay. We do not collect payment credentials like wallet PINs
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or full card numbers. Your data is used to process deposits and withdrawals, respond to account support requests, and maintain the security of your session. We may also collect device and usage data — such as browser type, IP address, and session length — to detect
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unusual account activity and keep your access safe. This data is not shared with advertisers or sold to any external parties. Where we work with third-party service providers (for example, payment processors that route your DANA or GoPay transactions), those partners are bound by data-handling agreements
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and may only use your information for the specific task we engage them for. Access to the platform and the applicability of this policy depends on local law and is available only where local regulations permit. If you have questions about how your data is stored
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or used, our support team is available to help.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.